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Voted National Property Management Company of the Year for 2003
more than you expect
An
unmatched service ethic drives our delivery of property management services.
Our employees are skilled and customer-focused. As an Accredited Management
Organization (AMO ®), we continually improve our skills through
a formalized and intensive training program. "More than you expect...And
then ZOM!" is not just a slogan...it defines our approach to property
management services.
people make
the difference
At
ZOM, we prize efficiency while rewarding creativity. We listen and respond
to the needs of two customer groups - our residents and our owners. Our
employees are instilled with the belief that to truly separate ZOM from
the competition, we must exceed the expectations of these two distinct
groups. ZOM's commitment to excellence has attracted the most capable
people in the service industry. Our reward is a growing list of satisfied
residents and owners - including some of the leading institutional owners
in real estate.
value enhancement
Enhancing
asset value is a process, not an event. By focusing on rent growth, effective
marketing, and managing recurring expenses, ZOM increases operating income
without jeopardizing a property's physical well being. Operating efficiency
is maximized through audited procedures that minimize waste and provide
accurate and timely information to decision-makers. Acting, not reacting,
to market forces and operational issues results in enhanced property performance
and increased asset value.
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